1. The first alteration will be free of charge, but you’ll need to pay the delivery fee to the driver.
2. A 50% non-refundable deposit payment will be required for placing an order, to ensure commitment from the customer.
3. A 50% Refund will only be accepted within 24 hours of receiving the item. The abaya should be clean, non-used, and without any perfume. The remaining 50% will be issued as store credit, which you can use anytime.
4. If you wish to cancel your order, please let us know within 3 days of placing it.
5. We’re happy to exchange non-customized abayas within 2 days of receiving them.